Ecommerce Returns Management: How to Protect Your Time, Retain Revenue & Improve Customer Experience
Sean Clanchy, MD of Swanky Australia, shares strategies for successfully managing ecommerce returns and ensuring a seamless experience for both retailers and customers. Read More
Case Study: A New Shopify Custom Design For This International Fashion Swimwear Brand
Read about the stylish Shopify Plus store we designed and built for Australian brand bond-eye swim, including details of the bespoke functionality we developed to help optimise the user experience… Read More
Using Recharge’s Rewards Module to Prevent Churn & Increase Subscriber Loyalty
Tangible, meaningful rewards can go a long way in maintaining subscriber engagement. Find out how Recharge users can leverage the platform’s native rewards functionality to discourage customers from churning and… Read More
B2B Ecommerce: Why Embrace It and How to Succeed
B2B ecommerce is fast following in the footsteps of the now well established D2C model. There’s always been huge potential for businesses to get closer to customers, boost revenue and… Read More
Case Study: How a Shopify 2.0 Upgrade & Consolidated Tech Stack Improved Page Load Speed & SEO Performance
In this case study, we explore the positive impact that a Shopify 2.0 theme upgrade has had for our client in the Australian tech industry - including improvements to page… Read More
Case Study: The Multi-Channel Digital Marketing Strategy That Supported MyClothing’s Peak Sales Season
This case study explores how our multidisciplinary digital marketing team supported MyClothing through its much-anticipated peak sales season. We provided expertise across Google Ads, Meta and Klaviyo, combined with a… Read More
Case Study: How Swanky Migrated Fishpools’ Furniture Store to Shopify With a Custom Swan ERP Integration
Looking for a more scalable, user-friendly platform for their ecommerce website, the team at furniture retailer Fishpools engaged Swanky to migrate their store to Shopify Plus. This case study outlines… Read More
How to Improve Your Digital Ad Creative & Why It’s Important
Eden Ingoe-Johns, Digital Marketing Manager at Swanky, explores the rising significance of creative quality in digital ad performance, before sharing guidance to help ecommerce brands elevate their creative game. Read More
Case Study: The Custom App That Increased the Efficiency of Shopify Phone Orders for daysoft®
Taking phone orders on Shopify can be an important revenue channel for many ecommerce brands. In this case study, we explore how Swanky’s in-house development team used Shopify’s Admin Extensions… Read More
How to Use ShopifyQL Notebooks to Improve Data-Driven Decision Making & Maximise Performance During BFCM
Join Harley Scotland, Project Manager in Swanky’s Australian team, as he shares five examples of how Shopify retailers can use the ShopifyQL Notebooks app to quickly visualise data and make… Read More
Case Study: How Swanky Optimised Klaviyo Email Campaigns for MyClothing
Optimising your Klaviyo email campaigns boosts attributed revenue and increases customer retention. Learn how Swanky’s in-house Klaviyo experts created and implemented campaign flow improvements for MyClothing’s Shopify store. Read More
CDP Strategy: Expanding Your First-Party Data Pool
Sean Clanchy, Managing Director of Swanky Australia, explores how a CDP could help retailers capture, analyse and activate data from more than just their DTC customers. Find out how you… Read More