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We’re a community of creatives whose obsession for ecommerce brought us together.

Unlock Your Ecommerce Potential.
Our Story

From humble beginnings in a spare bedroom in Exeter, to one of the world’s leading Shopify Plus Partners, we’ve come a long way since 2010.

Throughout our journey, we’ve helped countless brands to transform their online presence, delivering exceptional digital solutions to clients across a range of verticals. In 2016, we were one of the first three agencies in Europe to be awarded the ‘Shopify Plus Expert’ accreditation, recognising our commitment to providing stunning, scalable ecommerce stores that drive conversions.

Now, with fast-growing teams based either side of the globe, we’re more committed than ever to unlocking our clients’ ecommerce potential through the delivery of our end-to-end growth services.

Culture

Our Mission

We aspire to unlock our clients’ full ecommerce potential by consulting on the best platforms, technology and strategies; transforming them into industry leaders with beautiful and commercially optimised websites.

Our Vision

We want to propel our clients to the very forefront of their industries. Guided by our consultation, and backed by the best possible technology, the brands we work with will constantly adapt, innovate and grow to successfully navigate the competitive world of ecommerce.

Our Values

Our core values stem from four traits that we encourage amongst our team, our partners and our clients:

Creativity

We want to ignite industry trends and inspire change with a creative, data-backed approach to our work.

Strategy

We let long-term thinking guide our decisions, always maintaining a commercially strategic mindset.

Trust

Building and maintaining customer trust is at the heart of what we do; in fact, we believe this is one of the most important components of the digital world.

Ambition

Finally, driven by an unmistakable entrepreneurial spirit, we champion ambition and embrace innovation.

Who We Work With

Our Tech Partners

We handpick our technology partners to give our clients the very best results, meaning we only work with the crème de la crème of the Shopify ecosystem. Looking to automate your marketing, split test your product pages or personalise your customer loyalty experience? We know people.

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Our Approach

Bespoke is the name of our game. There’s no one-size-fits-all approach at Swanky.

Every project begins with a detailed understanding of our client. Who they are, where they came from, where they’re going. This guides the development of tailored digital solutions that deliver maximum return on investment. Our cross functional teams enjoy tackling the unique challenges that each project presents and collaborating with clients to uncover the best opportunities for growing sales.

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Careers

Join the Team

We’re on the lookout for talented ecommerce enthusiasts to join our squad! Not only will you get to work with a heap of exciting brands on some very cool projects, you’ll get a fun and flexible environment to develop personally and professionally. So, if you like the way we roll and want in on the action, take a look at our current openings in the UK and Australia.

We’re looking for a paid search ads specialist to join our team in Toowoomba. But we’re not just looking for anyone, we’re looking for someone who thrives in a fast-paced, client-centric environment. If you truly get a buzz from smashing a client’s target and levelling up their business – you could be a great fit for Swanky.

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We are looking for a QA Tester to assess software quality through manual and automated testing. You’ll be responsible for finding and reporting bugs and glitches. You should have a keen eye for detail and excellent communication skills. If you’re also competent in executing test cases and are passionate about quality, we’d like to meet you!

 

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An exciting new role working with senior individuals within Swanky, including one of the founders, to help us manage inbound leads and seamlessly on-board new clients. At Swanky, the sales process is less about ‘selling’ and more about diligently qualifying leads to establish how we can most effectively form dynamic long-term partnerships with our clients.

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Our ideal person is a Junior Paid Social Media Manager or Digital Marketer looking to expand their expertise in paid social media. You’ll be part of our eCom-as-a-Service team working with a range of clients primarily on their Facebook and Instagram ads, but we’re expanding into Pinterest and Tiktok, so experience of those channels as ad platforms would be ideal.

This is a great opportunity to advance your career, learn about new technologies and sustainable digital strategies, in a supportive and productive culture working with internationally acclaimed brands.

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We’re looking for an experienced Facebook Digital Marketer to join our eCom-as-a-Service team. This is a great opportunity to advance your career, learn about new technologies and sustainable digital strategy, in a supportive and productive culture working with internationally acclaimed brands.

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New role alert! This is a new position for an experienced e-commerce digital marketer who is equally skilled at creating paid media strategy and presenting to clients as they are with delivering awesome results. We’re taking our paid media offer to the next level, so the person we’re looking for is ambitious, experienced and hungry for an exciting growth journey.

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Embedded within the project team consisting of other developers, designers, analysts and project managers you will be go to person for all front end related questions and out of the box solutions. Our team are a friendly bunch who work hard to push our services and our clients further – learning new things, open to change and experimentation but always making sure commercial priorities and potential complexity are scoped as part of every decision.

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An influx of new and exciting projects means our team has a new Shopify App Developer role open right now! You’ll be embedded within the project team consisting of other developers, QAs, designers, project managers, strategists and analysts. The focus of this role will be building bespoke Shopify applications for our merchants, extending the functionality of Shopify and integrating with our partner platforms such as ReCharge, Klaviyo as well as our merchants platforms including CRM and WMS.

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We’re looking for a highly motivated, experienced Marketing Manager to join Swanky’s Agency Marketing team. Based in our Toowoomba office down under, the aim is to raise the profile of our service in the APAC region helping to generate more (and better!) inbound leads.

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Got experience in CRO? Know a thing or two about customer insight development? You could be our new UX/Data Analyst in Toowoomba, Queensland! If you’re a data curious problem solver who has experience in quantitative and qualitative analysis in ecommerce, we want to hear from you!

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We’re looking for a Digital Project Manager, ideally from an ecommerce background, who’s familiar with AGILE methodology, product development and managing sprint cycles to join our fun and friendly team in Toowoomba, Queensland.

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We’re looking for a Junior Project Manager to join Team Swanky to support the rapid expansion of our exciting ecommerce services. As a naturally strong communicator with a proactive approach and high attention to detail, you’ll be responsible for day-to-day project support, including things like Shopify store theme configuration, store data implementation and tooling configuration.

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We’re looking for a go-getting Digital Project Administrator who shares our passion for client success to join our team in Toowoomba, Queensland. As a member  of our project delivery team, you’ll be responsible for a broad range of tasks to support our Project Managers, including Shopify store theme configuration, data migration management, and configuration of tools and analytics platforms.

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Swanky is seeking an Ecommerce Administration Assistant to join our growing Ecom-as-a-Service team. This team is responsible for the ongoing running of established ecommerce brands, taking care of their digital and operational strategy. You’ll be a quick learner with a commercial mindset and strong communication skills. Your responsibilities will include attending and recording client meetings, researching and implementing marketing strategies, monitoring client performance, and much more!

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As a Front-End Developer in our New Build team, you’ll be helping to create nimble, flexible and cost-effective enterprise commerce solutions using Shopify Plus. Your daily tasks could include anything from coding a bespoke subscription flow and integrating an email signup form, to architecting a navigation menu and supporting releases. Whatever the task, you’ll take ownership of it, collaborate with the team and deliver a thoroughly-tested, high-quality solution for our clients.

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