We’re a community of creatives whose obsession for ecommerce brought us together.

Unlock Your Ecommerce Potential.
Our Story

From humble beginnings in a spare bedroom in Exeter, to one of the world’s leading Shopify Plus Partners, we’ve come a long way since 2010.

Throughout our journey, we’ve helped countless brands to transform their online presence, delivering exceptional digital solutions to clients across a range of verticals. In 2016, we were one of the first three agencies in Europe to be awarded the ‘Shopify Plus Expert’ accreditation, recognising our commitment to providing stunning, scalable ecommerce stores that drive conversions.

Now, with fast-growing teams based either side of the globe, we’re more committed than ever to unlocking our clients’ ecommerce potential through the delivery of our end-to-end growth services.


Our Mission

We aspire to unlock our clients’ full ecommerce potential by consulting on the best platforms, technology and strategies; transforming them into industry leaders with beautiful and commercially optimised websites.

Our Vision

We want to propel our clients to the very forefront of their industries. Guided by our consultation, and backed by the best possible technology, the brands we work with will constantly adapt, innovate and grow to successfully navigate the competitive world of ecommerce.

Our Values

Our core values stem from four traits that we encourage amongst our team, our partners and our clients:


We want to ignite industry trends and inspire change with a creative, data-backed approach to our work.


We let long-term thinking guide our decisions, always maintaining a commercially strategic mindset.


Building and maintaining customer trust is at the heart of what we do; in fact, we believe this is one of the most important components of the digital world.


Finally, driven by an unmistakable entrepreneurial spirit, we champion ambition and embrace innovation.

Who We Work With

Our Tech Partners

We handpick our technology partners to give our clients the very best results, meaning we only work with the crème de la crème of the Shopify ecosystem. Looking to automate your marketing, split test your product pages or personalise your customer loyalty experience? We know people.

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Our Approach

Bespoke is the name of our game. There’s no one-size-fits-all approach at Swanky.

Every project begins with a detailed understanding of our client. Who they are, where they came from, where they’re going. This guides the development of tailored digital solutions that deliver maximum return on investment. Our cross functional teams enjoy tackling the unique challenges that each project presents and collaborating with clients to uncover the best opportunities for growing sales.

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Join the Team

We’re on the lookout for talented ecommerce enthusiasts to join our squad! Not only will you get to work with a heap of exciting brands on some very cool projects, you’ll get a fun and flexible environment to develop personally and professionally. So, if you like the way we roll and want in on the action, take a look at our current openings in the UK and Australia.

Got experience in CRO? Know a thing or two about customer insight development? You could be our new UX/Data Analyst in Toowoomba, Queensland! If you’re a data curious problem solver who has experience in quantitative and qualitative analysis in ecommerce, we want to hear from you!

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We’re looking for an experienced digital project manager, familiar with AGILE methodology, product development, managing sprint cycles and keeping on top of client and internal communications, to join our fun and friendly team in Toowoomba, Queensland.

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We’re looking for a commercially-minded Digital Strategist with experience in conversion rate optimisation and digital marketing to run growth strategies across a number of fast-moving accounts within our Growth Accelerator service team. If you’re a tech-savvy self-starter who champions data-backed decision-making and thrives on delivering measurable results, then we want to hear from you!

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We’re seeking a Mid-Level Front-End Developer to join our team in Toowoomba, Queensland. This is a great opportunity to advance your career and learn about new technologies and digital strategy, in a supportive and productive culture, working with internationally-acclaimed brands. Candidates will be confident in delivering quality responsive websites using the latest HTML, CSS/SCSS and JavaScript (ES6) technologies, as well as having exposure to automated testing suites, unit testing and some back-end development.

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We’re looking for a highly-motivated Senior Web Analyst who will bring fresh and innovative thinking across our client engagements by putting data at the heart of the decision-making process. You’d be working closely with Digital Strategists in our fast-paced Growth Accelerator team to champion data-driven culture and drive an increased conversion rate for our clients’ websites.

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New role alert! This is a new position for an experienced e-commerce digital marketer who is equally skilled at creating strategy and presenting to clients as they are with delivering awesome results. We’re taking our paid media offer to the next level, so the person we’re looking for is ambitious, experienced and hungry for an exciting growth journey. 

If you enjoy a collaborative, fast-paced environment in a client-facing team with the autonomy to grow this part of our offer while delivering exceptional service, this could be the job for you. 

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We’re looking for a Project Manager to join our Growth Accelerator team to help continue the rapid expansion of this exciting service. You would be responsible for the day-to-day delivery of our projects and care of our clients, ensuring that our services are delivered on time and within budget. To do this effectively, you’ll need a proactive approach, filled with enthusiasm and have a genuine passion for ecommerce.

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As one of Swanky’s Senior Project Managers, you would be responsible for the day-to-day delivery of our New Build projects and care of our clients, ensuring that our services are delivered on time and within budget. We’re looking for an enthusiastic and proactive individual, with experience in delivering projects to an incredibly high standard in the ecommerce space.

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We’re looking for a Junior Project Manager to join Team Swanky to support the rapid expansion of our exciting ecommerce services. As a naturally strong communicator with a proactive approach and high attention to detail, you’ll be responsible for day-to-day project support, including things like Shopify store theme configuration, store data implementation and tooling configuration.

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We’re looking for a go-getting Digital Project Administrator who shares our passion for client success to join our team in Toowoomba, Queensland. As a member  of our project delivery team, you’ll be responsible for a broad range of tasks to support our Project Managers, including Shopify store theme configuration, data migration management, and configuration of tools and analytics platforms.

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Swanky is seeking a Junior Front-End Developer to join our vibrant team in Toowoomba, Queensland, and support with the delivery of functional, responsive ecommerce websites. Candidates will be confident delivering small front-end tweaks and bug fixes in HTML, CSS and JavaScript, and will be looking to grow their knowledge – dipping into automated testing and repository based code development.

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Swanky is seeking an Ecommerce Administration Assistant to join our growing Ecom-as-a-Service team. This team is responsible for the ongoing running of established ecommerce brands, taking care of their digital and operational strategy. You’ll be a quick learner with a commercial mindset and strong communication skills. Your responsibilities will include attending and recording client meetings, researching and implementing marketing strategies, monitoring client performance, and much more!

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As one of our Front-End Developers, you’ll be embedded within a project team, helping to create nimble, flexible and cost-effective enterprise commerce solutions using Shopify Plus. Your daily tasks could include anything from coding a bespoke subscription flow and integrating an email signup form, to architecting a navigation menu and supporting releases. Whatever the task, you’ll take ownership of it, collaborate with the team and deliver a thoroughly-tested, high-quality solution for our clients.

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