5 Top Tips for Online Customer Service Teams in a Challenging Retail Climate
Following our inaugural Tips in Ten YouTube episode, here are five top tips your customer service team can action to improve the online shopping experience for customers during the COVID-19… Read More
Why You Can’t Afford to Ignore Customer Service in Your Ecommerce Business
Top of your ecommerce agenda should be customer service. There’s no denying it’s a vital element of your business operations that affects how your company is viewed in the public… Read More
Ecommerce Spotlight: Customer Service with Gorgias
Next up in our Ecommerce Spotlight series, we sit down with Phil Roireau, Head of Partnerships at Gorgias, to discuss the importance of flawless customer service for your Shopify store. Read More