Articles
8 Customer Retention Strategies to Survive and Thrive in the New Retail Climate
Looking for some actionable advice to help weather the COVID-19 retail storm? Inspired by our recent Tips in Ten series, we're delving into the topic of customer retention, with eight strategies to help ecommerce merchants build a loyal tribe of satisfied customers during this uncertain time. …Read More
An Attitude of Gratitude: 7 Ways to Thank Your Ecommerce Customers
A simple thank you can go a long way in creating lasting connections with your customers and inspiring long-term loyalty. Join us as we explore why and how to thank your customers, complete with some real-life examples of brands successfully sharing the love. …Read More
5 Simple Ways to Incorporate Social Responsibility Into Your Customer Retention Strategy
Not only do socially responsible initiatives allow your brand to give back to society, but they can be an effective tool to keep shoppers coming back for more. Here, we examine social responsibility as a customer retention strategy, with five super-simple ways to inspire loyalty on your ecommerce store. …Read More
3 Customer Retention Strategies that are Key to Unlocking Long-Term Customer Loyalty
In this latest post, we welcome LoyaltyLion's Mollie Woolnough-Rai as she discusses three customer retention strategies to engage shoppers and nurture that all-important long-term customer loyalty. …Read More
Join the Swanky Community
Want to receive regular updates and inspiration to help your business stay ahead of the game? Subscribe to our newsletter and join the community of ecommerce leaders successfully navigating the world of online retail.
SIGN ME UPWhat are the Benefits
-
Be at the forefront of industry trends
We develop and implement ecommerce tactics for industry-leading brands on a daily basis. Be the first to hear exclusive insights and learnings.
-
Get a monthly dose of inspiration
Receive our newsletter straight to your inbox, packed full of useful marketing tips and growth strategies for your online store.
-
Join a community of fellow leaders
Get to know like-minded entrepreneurs in the digital transformation space. Share experiences and learnings from your ecommerce journey.