Loyalty Program Strategy: How to Build the Ultimate Ecommerce Loyalty Program
Holding on to your customers and encouraging repeat purchases is a vital piece of the puzzle for ecommerce retailers. In this comprehensive guide to loyalty program strategy, we walk you… Read More
Customers Are For Life, Not Just For Christmas: Retention Strategies for Beyond the Holidays
Have you planned your strategy for retaining customers once the holiday season has come to a close? Fear not, for we’ve rounded up seven ways to transform festive shoppers into… Read More
How to Retain Customers (And Why It Should Be a Priority)
Now more than ever, ecommerce retailers are prioritising customer retention. We take a look at the reasons for this shift in focus, as well as five strategies to help you… Read More
8 Customer Retention Strategies to Survive and Thrive in the New Retail Climate
Looking for some actionable advice to help weather the COVID-19 retail storm? Inspired by our recent Tips in Ten series, we're delving into the topic of customer retention, with eight… Read More
Why You Can’t Afford to Ignore Customer Service in Your Ecommerce Business
Top of your ecommerce agenda should be customer service. There’s no denying it’s a vital element of your business operations that affects how your company is viewed in the public… Read More
An Attitude of Gratitude: 7 Ways to Thank Your Ecommerce Customers
A simple thank you can go a long way in creating lasting connections with your customers and inspiring long-term loyalty. Join us as we explore why and how to thank… Read More
5 Simple Ways to Incorporate Social Responsibility Into Your Customer Retention Strategy
Not only do socially responsible initiatives allow your brand to give back to society, but they can be an effective tool to keep shoppers coming back for more. Here, we… Read More
3 Customer Retention Strategies that are Key to Unlocking Long-Term Customer Loyalty
In this latest post, we welcome LoyaltyLion's Mollie Woolnough-Rai as she discusses three customer retention strategies to engage shoppers and nurture that all-important long-term customer loyalty. Read More
5 Data-Driven Marketing Tactics for Customer Retention
There’s no denying the power of data for your ecommerce marketing strategy. You can use what you know about your customers and their purchase history to create optimised marketing messages… Read More
Optimise Ecommerce: 7 Things Shoppers Find Annoying on Your Website
Developing and launching your own website using an eCommerce platform like Shopify allows you to build repeat customers, generate value through brand recognition, and protect your revenue by owning the… Read More