Articles
8 Customer Retention Strategies to Survive and Thrive in the New Retail Climate
Looking for some actionable advice to help weather the COVID-19 retail storm? Inspired by our recent Tips in Ten series, we're delving into the topic of customer retention, with eight strategies to help ecommerce merchants build a loyal tribe of satisfied customers during this uncertain time. …Read More
An Attitude of Gratitude: 7 Ways to Thank Your Ecommerce Customers
A simple thank you can go a long way in creating lasting connections with your customers and inspiring long-term loyalty. Join us as we explore why and how to thank your customers, complete with some real-life examples of brands successfully sharing the love. …Read More
5 Simple Ways to Incorporate Social Responsibility Into Your Customer Retention Strategy
Not only do socially responsible initiatives allow your brand to give back to society, but they can be an effective tool to keep shoppers coming back for more. Here, we examine social responsibility as a customer retention strategy, with five super-simple ways to inspire loyalty on your ecommerce store. …Read More
3 Customer Retention Strategies that are Key to Unlocking Long-Term Customer Loyalty
In this latest post, we welcome LoyaltyLion's Mollie Woolnough-Rai as she discusses three customer retention strategies to engage shoppers and nurture that all-important long-term customer loyalty. …Read More
5 Data-Driven Marketing Tactics for Customer Retention
There’s no denying the power of data for your ecommerce marketing strategy. You can use what you know about your customers and their purchase history to create optimised marketing messages that really pack a punch. Here, the marketing maestros at dotdigital share their top tips for using data to improve customer retention. …Read More
Optimise Ecommerce: 7 Things Shoppers Find Annoying on Your Website
Developing and launching your own website using an eCommerce platform like Shopify allows you to build repeat customers, generate value through brand recognition, and protect your revenue by owning the channel. While online marketplaces like Amazon and eBay might drive more sales, your own website enables you to invest in your brand, because you own 100% of the sales and platform. …Read More
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