Applied AI Consulting

Swanky's applied AI consultants work alongside your team to design and ship real AI capability into your business, for both Shopify and non-Shopify brands.

HOW WE WORK

Applied AI consulting for ecommerce brands

Our applied AI architects and engineers work alongside yours – designing and shipping real AI capability into your business. A partnership, not a project.

Where Agentic Commerce Readiness gets your Shopify store ready for AI shoppers, Applied AI Consultancy is broader: we build AI into the operations of the business itself – agents embedded in workflows, automations across the stack, knowledge architectures, content workflows, governance. Work that keeps delivering inside the organisation long after we step back.

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WHAT WE DELIVER

Applied AI services for Shopify & non-Shopify brands

Five areas of work. Every engagement is shaped around what your business actually needs:

Agentic readiness

Diagnostics and roadmap. Where you sit today, where you need to be, and what to build first. Stack review, capability gaps, prioritisation.

Agentic workflow design and build

Custom agents, skills and integrations that become institutional IP – compounding across your organisation over time. For Shopify retailers, this includes on-storefront AI shopping assistants built on Shopify’s Storefront MCP. Built on Claude (Anthropic) and OpenAI, on open standards across the agent ecosystem.

Automation services

Shopify Flow, Patchworks integration platform, Custom MCP connectors, multi-agent orchestration – we design AI-augmented integrations across your stack. Wherever a workflow can be made faster, more reliable or more accurate by an agent, we build and deploy it.

Governance, security & operating model

Agentic security architecture, risk registers, prompt-injection defences, and the operating model that lets your team move fast without hidden exposure. EU AI Act obligations covered for organisations operating in Europe.

Capability building & embedded enablement

We work alongside your team, transferring capability as we go – so the work keeps delivering long after we step back.

APPLIED AI CONSULTANCY

B2B AGENTIC COMMERCE

B2B agentic commerce & enterprise AI procurement

Most attention on agentic commerce sits on the consumer side. The larger and less visible opportunity is B2B - buyer-side AI agents transacting with supplier-side AI agents at enterprise scale.

Complex procurement is a natural fit for Applied AI Consultancy and the governance and operating-model design that makes agent-to-agent transactions safe at scale. Swanky has the capability and integration depth to deliver it end-to-end.

TALK TO US ABOUT AI PROCUREMENT STRATEGY

NOT YET ON SHOPIFY?

Get agentic-ready, whatever your stack

If your business runs on a platform like Salesforce Commerce Cloud, Adobe Commerce, BigCommerce or SAP Hybris, or a custom stack, you can access agentic commerce on Shopify’s open standards without committing to a replatform.

The route: your product catalogue, transformed and enriched through Patchworks, fed into Shopify Catalog under Shopify’s Agentic Plan, with orders routed back into your existing order management or ERP system. You sell through the AI shopping channels. Your existing stack stays put.

Three commercial phases:

Activation. Live on the AI shopping channels in weeks, on your existing stack.

Optimisation. Channel performance, product-data refinement, AI-era discoverability tuning.

Migration. Optional. Start with agentic readiness. Migrate to Shopify if and when it makes sense. One Swanky relationship throughout.

Channel and region eligibility varies. ChatGPT shopping requires Shopify Payments. The Agentic Plan carries no monthly fee; card rates from 2% + 25p online. We’ll walk you through what applies to your setup.

GET AGENTIC READY WITH SWANKY

WHY SWANKY?