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ePackageSupply

Leveraging Shopify’s B2B functionality to boost growth and improve efficiency for this US manufacturer.

ePackageSupply

Industry & products

ePackageSupply provides high-quality lids, cups, and plastic containers to a diverse range of manufacturing, retail and food service clients.

Retail model

Products are sold both B2B and DTC via the brand's ecommerce website, whilst its sales team serves wholesale customers.

Active markets

ePackageSupply sells to customers throughout the USA, as well as shipping to Canada and the UK.
SERVICES

How Swanky has helped ePackage Supply

Discovery

All our projects begin with a comprehensive discovery phase to understand our client's pain points, define tech stack requirements and scope custom functionality.

OUR DISCOVERY PROCESS

Design & Development

Designing and building a new Shopify store using 2.0 functionality to ensure a flexible, future-proofed solution.

OUR SHOPIFY DEVELOPMENT SERVICE

B2B

Leveraging Shopify's B2B functionality to allow ePackageSupply to deliver a seamless ecommerce experience for its suppliers.

OUR B2B SERVICES

Product Configurator

Creating a product configurator that allows customers to create, view and purchase personalised products.

Product Personalisation Examples

Leveraging Shopify’s native B2B functionality to improve UX

Swanky built ePackageSupply a scalable foundation for growth by reducing manual processes, removing legacy apps and leveraging native Shopify Plus functionality to enhance the customer experience.

The new design enables full B2B self-service, allowing customers to place complex orders entirely through the website, including for personalised products, without the need for sales rep intervention.

This will free up the sales team to refocus on growth, moving away from manual order processing and empowering reps to concentrate on outbound sales, strategic relationships, and high-value accounts.

VIEW SITE

"We were impressed by the time Swanky's discovery team put into visiting us in person to understand our company and what we were trying to accomplish. This meant they were able to provide very considered, pertinent recommendations."

Courtney Machulak, VP of Marketing & eCommerce at ePackageSupply

Leverage Shopify’s B2B functionality

Talk to our solutions team to find out how we can help you improve your B2B ecommerce solution.

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