Analysis of your account setup, including core aspects such as ecommerce platform integration, best practice settings, and tracking snippet implementation and verification.

We assess your Klaviyo campaigns and compare key metrics like open rate, click rate, placed order rate and unsubscribe rate with industry benchmarks. We’ll also consider campaign cadence and content, providing suggestions for improvements.

Our team explores your existing Klaviyo flows, comparing their performance against industry benchmarks and recommending areas for optimisation. We’ll also suggest new intent-triggered flows that nurture customers at every touch point.

We complete a deliverability audit, generating an overall deliverability score out of 100 for your account. We’ll identify the largest detractors from your deliverability health, explore your current list cleaning process, and suggest ways to improve your sender rating.

We explore your website forms and submit rates. We then assess the size of your current database and consider ways you could grow your email subscriber base. Our specialists will also identify opportunities for data enrichment (e.g. collecting first party data to send hyper personalised content).

We analyse your segmentation strategy and make recommendations for new segments to consider creating, based on a customer’s typical lifecycle stages.

We review any Klaviyo integrations that have been set up on your account, such as Shopify, Google Ads and Meta. We assess compliance, and identify opportunities to get the most out of these integrations.

Our Klaviyo audit covers DMARC, BIMI and DMA.

Review of other Klaviyo tools that you are using on your account, including SMS, Reviews and CDP. We check your usage of these features and recommend strategies for improvement, and look for opportunities for synergies between Klaviyo tools that you’re not currently using.