A trusted Emarsys Expert Solutions Partner.
Combine Emarsys’ award-winning technology with Swanky’s ecommerce growth expertise to increase omnichannel customer engagement.
A trusted Emarsys Expert Solutions Partner.
WHAT WE DO
Accelerate your business outcomes with Swanky’s in-house Emarsys experts.
At its core, the SAP Emarsys Customer Engagement Platform aggregates and activates customer data, enabling compelling, AI-powered marketing campaigns to drive revenue both in-store and online.
Swanky’s services help ecommerce brands effectively leverage Emarsys to boost omnichannel customer engagement through intelligent personalisation and data-driven interactions. From platform implementation to asset creation, we’ll help you harness the full potential of this powerful tool.
By combining our strategic expertise with Emarsys’ capabilities, you will unlock growth and innovation for your brand, helping you scale at speed.
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Why we recommend Emarsys
Emarsys is a powerful customer engagement platform that unifies sales, product and transactional data to enable AI-powered personalisation. It helps marketers craft highly customised, omnichannel engagements that increase customer retention and drive revenue.
Leading global brands like Huel, Puma and Levi’s choose Emarsys because it empowers them to:
- Leverage large quantities of data.
- Improve the return on investment (ROI) of marketing spend.
- Create personalised experiences at scale across all marketing channels.
- Rapidly adapt to changing customer demands and market needs.
curate personalised customer experiences
Engage our Emarsys services
As an Emarsys partner agency, we provide a comprehensive suite of managed professional services to ecommerce brands - from one-off projects to flexible retainer packages.
Emarsys implementation
Swanky offers comprehensive Emarsys implementation services, guiding you through every step of the setup and configuration process to ensure a smooth integration. This helps you optimise the Emarsys platform for your brand, enabling excellent performance right from the outset.
Tech stack integration
Our tech stack integration service ensures seamless connectivity between Emarsys and your existing tech, enabling smooth data flow across platforms. This integration enriches customer profiles, empowering you to deliver hyper-personalised marketing messages that resonate with your audience.
Strategy & consultancy
Our ecommerce growth specialists leverage Emarsys’ integrated data layer to make informed, data-driven decisions that propel your business forward. We develop tailored marketing strategies that align with your goals, ensuring you maximise the impact of every campaign.
Personalisation
We help you engage customers with intelligent personalisation, using advanced data analytics and AI-powered insights to deliver highly relevant experiences. By leveraging Emarsys’ platform, you can tailor every customer journey, driving deeper connections and boosting conversions.
Automated marketing campaigns
As an Emarsys Expert Solutions Partner, we empower your brand to launch, test and optimise integrated marketing campaigns across multiple channels with speed and precision. We can support your team to deploy out-of-the-box automations that significantly improve time-to-value, as well as orchestrate tailored customer journey automations to help you hit revenue targets.
Customer lifecycle management
Our customer experience experts support the development of robust retention strategies that foster customer loyalty and increase lifetime value. By managing every stage of the customer lifecycle, we help your brand build long-lasting relationships that drive sustainable growth.
Asset creation
Our copywriters and designers specialise in crafting content and creative assets that elevate your marketing campaigns. From eye-catching visuals to engaging copy, we ensure your brand’s message resonates powerfully across all channels.
Reporting
Swanky’s reporting services help you measure the impact of your marketing messages with precision, providing clear insights into campaign performance. Having this understanding and visibility of data enables you to make data-informed decisions and helps you identify the value that Emarsys’ platform adds to your campaigns.
EMARSYS EXPERT SOLUTIONS PARTNER
Who is Emarsys for?
Emarsys is a compelling solution for mid to large enterprise brands with significant customer databases and a high volume of customer interactions across various channels.
Our ideal Emarsys client is ambitious about creating personalised customer experiences, seeking to elevate marketing efforts through advanced personalisation and data-driven strategies.
They understand the value in creating automated omnichannel campaigns, with cutting-edge tools like Emarsys, to better engage their audience, improve campaign effectiveness, and achieve measurable results.
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